Guiding Principles


We are committed to aligning ourselves with our internal and external customers’ objectives and working toward ensuring their success.

We are committed to conducting all of our business honestly, with adherence to the highest ethical standards. We are direct, maintain confidences, meet commitments, and accept responsibility for personal actions.

We value and utilize others’ abilities in an ongoing process of learning, building relationships, finding common ground, and working collaboratively to achieve common goals. We recognize and appreciate both our self-reliance and our interdependence.

We value and respect the unique combination of skills, abilities, aspirations, and backgrounds of every individual.

We act courteously, listen with intent to understand, and treat others as we want to be treated.

We base decisions on objective criteria designed to achieve the best results for the organization and its customers, employees, and owners. We support equal and fair treatment for all. We demonstrate consistency of treatment toward individuals at all levels of the organization. 

We accept responsibility for our work and hold ourselves accountable for producing desired outcomes in a timely and professional manner.

We value self-sufficiency and self-reliance, and support individuals working independently within the framework of the organization’s goals and objectives.

Creating an organizational culture where everyone understands what's important.